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Privacy Policy

Last updated: January 2025

1. Our Commitment to Your Privacy

At Rainier Rehab, we understand that seeking treatment information is a personal matter. This Privacy Policy explains how we handle your information when you use rainierrehab.org. We are committed to protecting your privacy and being transparent about our practices.

2. Information We Collect

Information You Share With Us

When you use our Platform, you may choose to provide:

  • Contact details when reaching out to facilities
  • Search preferences and filter selections
  • Feedback or inquiries you submit

Information Collected Automatically

When you visit our site, we may automatically collect:

  • Browser type and device information
  • Pages visited and time spent
  • General location data (city/region level)
  • Referral sources

3. How We Use Your Information

We use collected information to:

  • Connect you with treatment facilities you're interested in
  • Improve our search tools and user experience
  • Respond to your questions and requests
  • Maintain Platform security and performance
  • Understand how people use our directory

4. Sharing Your Information

Treatment Facilities

When you request information from a specific facility through our Platform, we share your contact details with that facility so they can respond to you.

Service Providers

We work with trusted partners who help us operate our Platform, including hosting and analytics services. These partners are bound by confidentiality agreements.

Legal Requirements

We may disclose information when required by law or to protect the safety of our users and the public.

5. Keeping Your Data Safe

We implement security measures to protect your information, including:

  • Encrypted data transmission
  • Secure server infrastructure
  • Limited access to personal data
  • Regular security reviews

While we take reasonable precautions, no online platform can guarantee complete security.

6. Your Choices

You have the right to:

  • Access: Request a copy of information we have about you
  • Correction: Ask us to update inaccurate information
  • Deletion: Request removal of your personal data
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@rainierrehab.org.

7. Cookies

We use cookies and similar technologies to remember your preferences and understand how you use our site. You can manage cookie settings through your browser. Note that disabling cookies may affect some Platform features.

8. External Links

Our Platform contains links to treatment facility websites and other resources. We are not responsible for the privacy practices of these external sites. Please review their policies when visiting.

9. Age Restrictions

Our Platform is intended for users 18 years and older. We do not knowingly collect information from minors. If you believe we have collected data from someone under 18, please contact us immediately.

10. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt-out of data sales (we do not sell personal data)
  • Right to non-discrimination for exercising your rights

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date. We encourage you to check back periodically.

12. Questions?

If you have questions about this Privacy Policy or how we handle your data, please contact:

Rainier Rehab

Email: privacy@rainierrehab.org

Phone: +1 (614) 818-5397

Address: 123 Recovery Way, Suite 100, Wilmington, DE 19801